How it works

Simple, fast, and reliable.

Here's exactly how City Wheels connects you with a verified rider, start to finish.

1

Place your order

Choose what you need delivered, provide pickup and delivery addresses, and select your preferred time.

  • Food delivery
  • Marketplace shopping
  • Package pickup
  • Grocery shopping
2

Track in real time

Watch a nearby verified rider accept your order, pick it up, and head to your location with live GPS tracking.

  • Live GPS tracking
  • Rider contact info
  • ETA updates
  • Status notifications
3

Receive & enjoy

Get your delivery at your doorstep, confirm receipt, and rate your experience to help maintain service quality.

  • Contactless delivery
  • Photo confirmation
  • Rate your rider
  • Order history

Getting started

Tailored for every user.

For customers

1

Download the app

Get the City Wheels app from the App Store or Google Play.

2

Create an account

Sign up with your details and add a payment method.

3

Start ordering

Place your first order and enjoy fast, tracked delivery.

For riders

1

Apply to join

Submit an application with the required documents.

2

Get verified

Complete identity verification and a vehicle check.

3

Start earning

Go online and start accepting delivery requests.

Safety & security

Built with safety first.

Verified riders

Every rider goes through identity checks and verification before going online.

Secure payments

Encrypted payment processing built to protect every transaction.

Real-time support

Support is there when a delivery needs a human, not just a bot.

Quality assurance

A rating system keeps service quality consistent, on both sides.

Ready to experience fast delivery?

See it work for yourself on your next order.