How CityWheels Works

Getting your delivery is simple, fast, and reliable. Here's exactly how our platform connects you with local riders.

1

Place Your Order

Choose what you need delivered, provide pickup and delivery addresses, and select your preferred delivery time.

✓ Food delivery

✓ Package pickup

✓ Grocery shopping

✓ Document delivery

2

Track in Real-time

Watch as a nearby verified rider accepts your order, picks it up, and heads to your location with live GPS tracking.

✓ Live GPS tracking

✓ Rider contact info

✓ ETA updates

✓ Status notifications

3

Receive & Enjoy

Get your delivery at your doorstep, confirm receipt, and rate your experience to help maintain service quality.

✓ Contactless delivery

✓ Photo confirmation

✓ Rate your rider

✓ Order history

Tailored for Every User

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For Customers

1

Download the App

Get our mobile app from iOS or Android store

2

Create Account

Sign up with email and add payment method

3

Start Ordering

Place your first order and enjoy fast delivery

🏍️

For Riders

1

Apply to Join

Submit application with required documents

2

Get Verified

Complete background check and vehicle inspection

3

Start Earning

Go online and start accepting delivery requests

Safety & Security First

Your safety and security are our top priorities

🛡️

Verified Riders

All riders undergo background checks and verification

🔒

Secure Payments

Encrypted payment processing with fraud protection

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Real-time Support

24/7 customer support and emergency assistance

Quality Assurance

Rating system ensures consistent service quality

Ready to Experience Fast Delivery?

Join thousands of satisfied customers today