Features

Built for modern delivery.

A platform built with real infrastructure underneath it, for customers, riders, and businesses alike.

Core features

Everything for a seamless delivery.

Fast, predictable delivery

An optimized matching and routing system paired with a network of local riders keeps delivery times short and predictable.

  • Express and standard options
  • Real-time ETA updates
  • Distance-aware routing

Real-time tracking

Track your order from pickup to delivery with live GPS tracking and instant status updates.

  • Live GPS location tracking
  • Push notifications for updates
  • Rider contact information

Secure & safe

Riders are identity-verified, and payments are processed securely with encryption end to end.

  • Verified rider profiles
  • Encrypted payment processing
  • Round-the-clock support

Transparent pricing

Fair, upfront pricing with no hidden fees — know exactly what you'll pay before you order.

  • No hidden fees or charges
  • Upfront pricing calculator
  • Volume discounts available

Native mobile apps

Purpose-built iOS and Android apps for customers and riders, not a wrapped website.

  • Dedicated customer and rider apps
  • Order history and favorites
  • Push notifications

Analytics dashboard

A business dashboard with real-time analytics, performance metrics, and financial reports.

  • Real-time business analytics
  • Rider performance tracking
  • Financial reporting

For customers

Order anything, anytime.

Food delivery

Order from restaurants, cafes, and food vendors.

Marketplace shopping

Shop electronics, phones, gadgets, perfume, and more from local vendors.

Package pickup

Send documents, gifts, and packages anywhere in the city.

Grocery shopping

Get groceries and everyday essentials delivered to your door.

Scheduled delivery

Schedule a delivery for a specific time and date.

Customer app features

  • One-tap ordering
  • Multiple payment options
  • Order history and favorites
  • In-app chat with your rider
  • Photo delivery confirmation
  • Rating and review system

For riders

Earn more, work smart.

Rider app features

  • Real-time order matching
  • Built-in GPS navigation
  • Earnings tracking
  • Performance analytics
  • Instant payment notifications
  • Customer communication tools

Flexible earnings

Work on your own schedule and earn competitive, transparent rates.

Performance tracking

Monitor your deliveries and earnings in real time.

Smart matching

Orders are matched by proximity and route, not a static queue.

Weekly payouts

Reliable weekly payments straight to your account.

For businesses

Enterprise-grade delivery operations.

Real-time analytics

Monitor performance, track KPIs, and make data-driven decisions.

Fleet management

Manage riders, track performance, and optimize operations.

API integration

Integrate City Wheels with your existing systems via our API.

Multi-location support

Manage multiple locations and territories from one dashboard.

Financial reporting

Comprehensive financial reports and automated payroll.

Enterprise security

Encrypted end to end, with role-based access controls.

Experience these features today.

Riders and businesses are already running their last mile on City Wheels.